Bridge to Understanding Pty Ltd is committed to making our services, information and spaces as accessible, inclusive and welcoming as possible.

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We recognise that every person communicates, learns and participates differently. We aim to provide supports that are respectful, neuro-affirming, person-centred and responsive to each participant’s individual needs, preferences and goals.

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We welcome requests for reasonable adjustments to improve access to our services. This may include offering information in alternative formats, using clear and plain language, allowing additional time, supporting communication preferences, offering flexible appointment options, and considering sensory, mobility, cultural or other access needs.

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If there is anything we can do to make your experience with Bridge to Understanding more accessible, please let us know. You can speak with your practitioner or contact our team by phone or email. We will listen to your needs and work with you to identify suitable supports wherever reasonably possible.